there is a funky puzzle on the inside door of Victors cottage, across from the fireplace it has 6 schull like pin things I have clicked on them and have no clue as to how toopen this up please help!!! Thank you in advance

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@Bele
for the schoolhouse puzzle

Did you notice some numbers on the bottom left corner of that puzzle? That is a temperature. If you don't have the hotpad to change the stove yet, go back thru and see if a new search screne has popped up. Adjust the temp to the right number and your answer is on top of the stove.

for the telephone

Have you found the door knob? You will need this and I think the pick ax, or hammer. The door missing the door knob is in the girls bedroom. In the closet you will find the phone number after you do some "breaking".

Hope that helps without giving away too much.

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@sbed
from what i understand there isn't anyway to finish if the girls video doesn't show up at the coffin. the only thing you can do is uninstall and start over. also look back thru the spoilers there is a link to bigfish so they can look into the problem.

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@bele
victors cottage

You have to go upstairs and find a certificate in his bedroom, clean it off. there is your answer to the door

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I'm stuck on the fireplace puzzle...I have tried everything and can't open it...any idea what I'm doing wrong????

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I'm stuck on the fireplace puzzle...I have tired everything but cant get it to open...I put in the right signs and still nothing...Help please

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what are the smybles for the moon and sun...I have tried everything

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@Linda

check your journal you should see where you found "saw" some notes in your search scenes. Then click and drag those symbols into the right places.

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Thanks AngelEye.

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Can someone PLEASE tell me where the hammer is? I've spent over 20 minutes looking for it and I can't find it "on the table on the right hand side". Please! Please! Help!!!

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hello ,I m stuck in tht Lucky 15 thngy wid numbers nd there is a leve onte left
side ...whn i press the numbers the lights glow up nd (not all) nd again goes off wht do i do help me!!!

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hello i m stuck wid the Lucky 15 Scene Pls help wht do i need to do wid the numbers to make the Bulbs glow

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@lobo

all the rows and columns have to add up to 15

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i did it thnx a lot all the lights lit up but...nothng happened:( i dont see any changes no where

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i have done it thnxxx but i dont see any changes even after all the lights glow up and now i m in fixing those hearts ...

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Yesssssss Great game finished it ,to find the hearts its aint tough ..the tough part is solving the puzzle and tht Lucky 15 thngy doesnt do anythng i guess even if i make all the lights glow or not ..Thnx to alllllll ..i will be around nd wait fr next series:D

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The gingerbread house still has a "sparkle light" but I can't find anything there! anybody have any ideas? I've done a couple of hidden object puzzles but there is still a sparkle. what did I miss? thx! Loraine

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@lobo
not sure what happened w/the register... It should have opened which gave you a key or marble or something and then a code for the electric box. Glad you liked the game! I thought it was great 2!

@loraine
the gingerbread house is going to sparkle just to let you know you can go there... it is good to check back every now and again to see if a new search comes up, but otherwise it doesn't mean there is something new.
Good Luck with the game.

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I appear to be the only one stuck on the gingerbread house door so far. I did look at walthrough and I've completed the puzzle but door won't open. So I figured maybe the puzzle has to be upright? But I can't get it to do that, it's driving me crazy. Does it have to be upright vs just complete?

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Joy: Yeah it has to be upright. It frustrated me too.

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There is a cellar door down the left side of the ginger bread house. there you open a screen where there is a door with a puzzle, I have not found how to open the door yet

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I just can't find a way to solve the dominoes door puzzle correctly... I always end up with three lights lit and one piece left, that, of course I can't make a match with because the two halves left are not adjacent.
I've tried retracing my steps and trying different combinations but I can't seem to find a way.
I've read every comment and apparently no-one else seems to have had a problem with that... makes me feel dumb XD
Can't believe I'm stuck being so close to finishing it.

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how do you get though the skeleton puzzle on the door at the cottage house? loving this game!

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I'm at the end of the game with all the hearts but I still have the Putty knife.
What do I do with the putty knife? Please help.

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HELP! I don't have a "machine belt" which I have to use it to the sharpening stone after i solve the furnace's puzzle at the Toy Store. Plz tell me how to find a machine belt, thanks!

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@Hiki
Please have a look at the top of the comments, there you will find a list with all inventory items and where to find them

Greetings, Kayleigh

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monk80

You where supposed to use the putty knife at the stairs in front of victors house, to find the right way to solve the puzzle for getting the bridge.

Seems, you reached Victor's house without this code for the bridge

Greetings, Kayleigh

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I never got the coin for the telescope. Where did I miss that?

[Edit: Please have a look at the top of the comments. You will find a list with all inventory objects there and where to find them ~ Kayleigh]

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ok im stuck on the part where you need to rewire that bulb thing. ive been stuck on it for hours literally i cannot fine a route without it starting over. can anyone help?

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i am stuck on the round and round marble puzzle i have no idea how to solve it

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I need help on the front gate. I tried all the combinations for the wires but nothing works

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amanda - there is a screenshot in the walkthrough above detailing the correct solution for the telephone wire puzzle.

melissa - there is help in the walkthrough for that puzzle. In fact, it's pretty easy to solve in its default position.

Jan - I think you may have missed the one combination that works. While we are used to seeing row first then column pairs, this particular puzzle's hints are in column first then row order.

I hope that helps! ;)

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i've played 3x & each time cannot solve the finale number (putting in order from 1-17). i have to skip it. all the #s get into an order where if they're separated by 1 number, you can't get them to get next to each other (like it goes 1, 15, 2, 3, 4 -- well, how the ?!&* do i get the 15 out of there and get the 2 next to the 1? it doesn't work). round & round it goes. is there a trick? am i missing something?

[Edit: there's an odd number of digits in the complete circle, so if you can't get the digit into position going in one direction, try the opposite direction. That's the trick you're looking for. :) -Jay]

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hi Jay. :) so if you come into the screen and the consecutive numbers are already 1 or 3 apart from each other, you're basically scr***** and have to start over, right? --b/c you'll just be flipping them back & forth, the middle number doesn't go anywhere. i swear i am trying but i keep getting to where two numbers are inverted (like 9, 10, 12, 11, 13, 14) & there's no way to fix that! :(

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KC - the puzzle is solvable no matter how you have the numbers.

Each number can be manipulated by swapping places with every other digit all the way around. Since you're skipping 2 places each time, and there's an odd number of places, you just can't end up in the same place you started. It will take you twice around to do that.

What I would do is start with the number 1, get that into its correct position. There is only one place that it can be. Then work on getting 2 into position, and so on.

Keep trying, you'll see how easy it is, just watch for patterns.

You simply can't get yourself into a spot where it's unsolvable!

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Priscilla46 February 1, 2009 1:49 PM

I am stuck on the lights to activate the phone. My daughter has said go anti-clockwise but each time I still get blown out. I have purchased the strategy gude still NO better off. Can someone please help am desperate I have been trying for four weeks I need a solution Thanks

[Edit: There is a screenshot in our walkthrough above that details the correct solution for this puzzle. -Jay]

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i am at the Whack-A-Troll. I whack all green until I reach a hundred points. Nothing. I whack the purple ones. Again nothing. Can someone help me? I really want to know which troll I have to whack to make the hundred points.

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@carie

After you reached 100 points

Have a look at the troll in the right upper corner. He opened his mouth and you have to take that coin, you see. This will end the game sucessfully)
It doesn't matter, what kind of trolls you whack, green or purple or green and purple.

Greetings, Kayleigh

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I've played this game several times now, and I love it. However, I just wish there were not quite so many number based puzzles. I'm more of a riddle/crossword type person. It seems like all of the puzzles in this one had something to do with numbers.

Except for the one where you have to type in Victor's name, which isn't even really a puzzle once you actually know Victor's name.

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does anyone know how to do the telephone puzzle i have been trying for 2 days and i cant get it the puzzle where u have to light up all the lights

please help me thankyou

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hello mystery ppl you can solve the telephone puzzle by starting from the 4th wire ,you start from the bottom you light the bottom connection then you go to your right you light the connection then up then finally the last connection which is the left one,. hope you find it useful,
what do you guys know about the rusty knife place ?? coz i couldn't find it in front of the manner.. should i restart the game?? or what??

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i have made it inside the house on top of the hill and im stuck at the book case i dont know what to do with the books what order do they go in or i don't know what to do

and i have the knob for the movie projector and its on it and i dunno pls pls pls pls help!

thanks
piggy

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Never mind. I figured it out.

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What is the best way to organise the numbers 1-17 for the last puzzle. I am stuck!

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Pls can some one advise on the book case puzzle as i am locked in victors house and cant get out. I have played the record and have victor on the projector screen but not sure what order to put books. Please Help!

[Edit: Please have a look at the walkthrough on top of the comments - you will find a screenshot for the books and the explainings, how to go on ~ Kayleigh]

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Amber Estelle February 8, 2009 9:31 PM

I'm stuck on the puzzle on the gingerbread house door. I can complete t but i can't get it upright. What am I doing wrong?

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guys, at the gingerbread puzzle, take the buttons from the top to bottom as 1 to 4. DON'T press buttons 1 and 4 (top and bottom).
just manipulate buttons 2 and 3 and you'll get there. (i think it's 3, 2, 2, 3. i haven't played it in a while)

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can someone please tell me how to get the bucket in the well up i cant find the area to hook up the rope

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FYI there is a video on u tube that shows u how to do the telephone puzzle

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pls tell me what to do in the dark room of the well area

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use ur matches to light the straw in the bowl

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You need first the the rope, put it to the big iron hook on the floor, the bucket is hanging, so use the big stick to hit it, go out to the well and use the handle so the bucket is coming up

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the bucket has a little sparkle but i can't get knife!! :(( what should i do?? HELP PLEASE!!THANKS

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you don't need a knife for the bucket, you need first the long stick

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i used the long stick but nothing happen and the bucket still glow's!! and i need the knife for the teddy bear!! :(( it's a bug?? thanks

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I am missing the knife any help as to where i can find it?

[Edit: Please have a look at the top of the comments. Beside a walkthrough, you will find there a list with all inventory items and where to find them ~ Greetings, Kayleigh]

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LOVE CONNECTOR: Does anyone have a cheat to the Love Connector minigame @ Rose's coffin. I did it once of the dozen times I've played but can't seem to remember how.

Many thanks to whomever has the spoiler.

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I finished the game with one inventory item left(the torn piece of canvas). What is its purpose? Did I miss something? Thanks.

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The piece of canvas is for painting from the twins

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my pot holder is gone! perhaps after I got empty jar.... HELP!
I got the colorful pot holder in my inventory, and then it just disappear. help! I cannot proceed.

[Edit: There are scroll arrows to the left and right of your inventory, can you scroll to find the potholder? -Jay]

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there are just 5 item in my inventory, and the pot holder is not there

http://images.jayisgames.com/hs_pam_mcfreturntoravenhearst_elfinventory.jpg

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I'm stuck - I've removed the nails from the stand in the bedroom but nothing happened. The nails are gone, the hammer was returned to my inventory, and it just keeps saying "nailed shut". Is there something I'm missing or does my game have a glitch?

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I can't find a coin in the search lists to put in the telescope. I've went through them 3 times and no coin in the inventory. Is this a glitch or am I missing something?
Also, I can't get all of the buring lamps lite to get to the telephone. There is always one lamp left that won't lite up no matter how many times I click it, and it should ! This is very frustrating!!

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OKay i am really stuck i couldnt find the r key and so i started a new game not redo the old one and also im stumped on round and round puzzle or "left door" i got it last time PLEASE HELP

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I have the rust remover and the wrench but I still can't open the rose grate! What am I doing wrong? Please help!

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I am stuck at the stove in the toy house. The school's cellar door says 550 degrees, the thing won't stop at 550. Always goes above it or below it. What am I doing wrong?

[Edit: Please be careful of your language. Comments containing bad language are subject to deletion. Thank you. :) -Pam]

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I found the pot holder and it was in my inventory, but when I tried to retrieve it, it has disappeared. Anyone else have this happen, and if so, can you get it again?

[Edit: This is a known issue with the game. Please contact Big Fish Customer Support for help in resolving this. -Jay]

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I cannot get a dial tone for the phone in the workroom. I need to get the bucket.
HELP!!

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I am confused about the skeleton game. This is the one with the carnival shooting gallery type game. Children's figures are at the top and when the skeletons go down more figures appear all with symbols. Am I trying to get all the symbols top and bottom or just one set of symbols? HELP!

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mechelle March 1, 2009 5:06 PM

I am stuck in the brothers room.. The door has skulls on it and i cant figure out the puzzel to open it... Can someone PLEASE help me!!!

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Hey, my problem is ... I can't find the R key for the type writer!!! in the walk through says it is in the toy store but the little sparkles don't show up in the showcase!!! so, I can't get there.. I've searched all the locations to see if the key is in another place, but still no luck... any ideas??

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Brittany March 3, 2009 9:45 PM

I can't find the last 2 jeweled hearts for the end? I've gone back through everywhere 3 times and nothing is sparkling. Any ideas?

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Anonymous March 4, 2009 8:16 PM

I can't find the 4th red marble - can someone tell me where they are all at so i know where to find it?

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desiree March 6, 2009 1:40 AM

Hi there I was looking for help with the domino puzzle I get so far and then can't finish it. Plz help.

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can't figure out the puzzle in the tree with
the lights and the puzzle in the middle. are
the lights all supposed to be on at same time
or one at time? i turn each wheel til a bulb
lights up and continue turning each wheel to
complete cycle for that bulb but nothing
happens.

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desiree - i was able to complete this by going through and eliminating each domino that only has one possibility on the board. also, you know that every space on the board will be used up, so sometimes you know that something has to be a pair based on the ones around it. (like you can eliminate a pair that would cause another piece to be isolated.) hope this helps!

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Donna - do you mean the puzzle by the graveyard near the cliff? for that puzzle, you must light up all of the lights (i believe there are four) by completing the circuits.

It is easy if you start from the outside and make sure all of the lights have a direct path to them.

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That was great! One of the most complicated puzzles i've done in a LONG while. Had to work back and forth with my mother-in-law in Cali who's working on it too :)
Good luck mom!!!

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How do you destroy Charles? I've clicked everywhere. I have started doing the numbers but I know I have to destroy him first and don't know how..

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Lovey - you mean the numbers puzzle next to the tank? that is how you destroy him...

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Sharon Smith March 10, 2009 2:14 AM

Help! Twice I've tried to get the telephone in the Toy Shop to dial and have failed. On the first try, I eliminated the flies, solved the puzzle, hit the lever for the dial tone, and dialed the number I found in the closet of the Ginger Bread House and nothing happens. On the second go through, I couldn't even get a screen with the swarming flies.

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Sharon Smith March 11, 2009 9:58 AM

Ignore above. The door next to the phone was already open and I didn't see it.

I need a number on a spade next to the schoolhouse but can't find any spade. What's up?

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Sharon - can you be more specific about what you're talking about?

Isn't there a door on the left of the school house with a temperature and a lock?

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I can't complete the Love Connection mini puzzle. I did the first one, and two lights are lit, but now I just can't get the second one. Any help? Thanks.

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Im stuck on the oven part, i have the pot holder but i cant seen to get the handles both face down at the same time???

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@kim - oven/potholder

With the potholder you have to change the temperature, like it is shown on the door left side of the schoolhouse.

For further explainations please have a look in the walkthrough. You will find it by opening the following spoiler:
Secret within the fireplace -> The left door -> The Twins, Toys for Brats, The Telescope->The schoolhouse, Toystore, Cellar, Free the Twins
In the last one look up: The schoolhouse and Go to the Toystoroe

Greetings, Kayleigh

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@Dorothy What is the love connection puzzle?? Which chapter?

Greetings, Kayleigh

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I need some help....

I found two creepy eyes so far, I was reading that the rose bush should sparkle and the eye will be there somewhere? Is that true? Because on the walkthrough where it says the rose bush sparkles it doesn't at all.

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I'm on my 3rd time thru (glitches) but finally made it to the library..got the books in order...picked up the axe..but cant get to the attic...HELP...what am I missing???

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Boo12998 March 22, 2009 9:27 PM

I managed to get the nails out of the drawer, but can't see paint remover....is it in the drawer? it won't open.

HELP!!!

Boo12998

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@Boo
Yes, the paint remover is in the drawer - when you removed all nails it should open by clicking it

Greetings, Kayleigh

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Ok, so I have been following your guys' blog here and it was very helpful. Thank you for that. I finished the game, but still didn't use the paint remover. Where was I supposed to use it at and when? Thanks for the help and hope everyone enjoys the game as much as i did. Lacie

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wOw, i've finished the game! and it was sooo much fun! im craving for more!

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I have completed the game Yeah!! Been through it a couple of times now and it gets easier and easier each time.

Laciem about the paint remover

it should have been used in the school house on the chalk board. On the chalkboard was a clue to the puzzle on the elevator lock.

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mimibrown March 30, 2009 8:30 PM

I am missing one heart. All hidden object areas are complete. Where is the missing heart? I cannot look outside Victors door, as I am automatically taken inside. I am so close.... Also have torn canvas left over.

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I cant get past the puzzle on the door of the bird like skeletal creature, does anyone have any hints

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@debic - skeleton at door

Im not absolutly sure, if I got you right. You are at the beginning at the game? If so,

have you already been in the kitchen?
#There is a paper, hanging at the wall left, click it
#It's falling down and you will see a drawing.
It will be copied in your book also, but the one in the kitchen is slightly diffrent and for some people this worked, instead of the one in the book.
Bring the legs and the arms in the position, you see on the drawing

For further help you can also have a look at the walkthrough on the top
Greetings, Kayleigh

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I finished the game - loved it!
Exponentially better than Ravenhearst, which was very good.
I found the coin but never got to see through the telescope.
The walkthrough is brilliant.

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Kay, first off, on the puzzle where you have to slide blocks so that the green red and orange are under their respective lights, if you just click on the side of the block you want it to go, it'll move there. Secondly, the fuse box sequence isn't randm. There's a slip of paper with four numbers on it inside the cash register. That's the code for the fuse box. I'll comment occasionally if I find anything different.

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grammajoe April 11, 2009 12:54 PM

I am stuck in Victor's attic without an axe. There was no hidden door when I arranged the books, (had to use the cheat for that). I have the gramophone playing, but can't get out of the window without the axe.

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